pj333 Terms & Conditions

These Terms & Conditions constitute a legally binding agreement between you ("the Player", "you", "your") and pj333 ("the Company", "we", "us", "our") governing your access to and use of the pj333 platform, website, mobile interface, software, and all associated services (collectively, "the Platform").

By registering an account, logging in, depositing funds, placing a wager, or otherwise using any part of the pj333 Platform, you confirm and warrant that:

• You have read, understood, and agree to be bound by these Terms in their entirety;
• You meet all eligibility requirements set out in Section 2 of these Terms;
• You have the legal capacity to enter into a binding agreement in the jurisdiction from which you are accessing the Platform;
• You accept pj333's Privacy Policy as an integral part of this agreement.

pj333 reserves the right to update or amend these Terms at any time. Continued use of the Platform following notification of any changes constitutes acceptance of the revised Terms. It is your responsibility to review the current Terms periodically.

Access to and use of the pj333 Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and at all times thereafter:

• Age: You must be at least 21 years of age. pj333 strictly enforces this requirement and may request identity documents to verify your age at any time. Any account found to belong to a person under 21 will be suspended immediately, all pending withdrawals will be cancelled, and any funds held may be forfeited in accordance with applicable policies.
• Jurisdiction: You must be accessing the Platform from a location where online gambling is not expressly prohibited by applicable law. It is your sole responsibility to ensure that your use of pj333 complies with all laws in your jurisdiction.
• Personal Use: You must be registering and using the Platform solely for your own personal recreational purposes and not on behalf of any other person or entity.
• Single Account: You may not hold more than one active pj333 account at any time.
• No Prior Exclusion: You must not have previously been self-excluded, permanently banned, or otherwise prohibited from using the pj333 Platform or any associated service.

pj333 reserves the right to refuse registration to any applicant and to close any account that does not satisfy these eligibility criteria at any time, with or without prior notice.

To access the full range of pj333 services, you must complete the registration process and create a verified account. During registration, you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, email address, and mobile number.

pj333 operates a Know Your Customer (KYC) verification process. Before processing any withdrawal, and at any time pj333 deems it necessary, you may be required to submit one or more of the following identity documents:

• A valid government-issued photo identification (National ID card, passport, or driving licence);
• Proof of residential address (utility bill, bank statement, or official government correspondence dated within the last three months);
• Proof of payment method ownership (screenshot of your registered bKash, Nagad, or Rocket account);
• Source of funds documentation where required by pj333's internal risk and compliance procedures.

Failure to complete KYC verification within the required timeframe may result in suspension of your account and delay or refusal of any pending withdrawal requests. pj333 reserves the right to close unverified accounts after a reasonable notice period.

You are solely responsible for maintaining the confidentiality and security of your account credentials. You must not share your username or password with any other person. Any activity conducted under your account credentials will be treated as having been authorised by you.

All deposits and withdrawals on the pj333 Platform are processed in Bangladeshi Taka (BDT). pj333 supports the following payment methods for players in Bangladesh: bKash, Nagad, Rocket, Upay, and bank transfers via Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. International card payments via Visa and Mastercard may also be available subject to availability.

Deposits: The minimum deposit amount is ৳500. Deposits via mobile financial services (bKash, Nagad, Rocket, Upay) are processed instantly upon confirmation. pj333 does not charge fees on deposits, though your payment provider may apply their own transaction charges.

Withdrawals: The minimum withdrawal amount is ৳500. Withdrawals are typically processed within 10 to 20 minutes during operating hours (08:00–00:00 BST, UTC+6). Withdrawals may be subject to KYC verification, and pj333 reserves the right to carry out additional checks before releasing funds. Withdrawals will only be sent to the same payment method used for the corresponding deposit wherever technically possible.

Currency: All account balances, wagers, winnings, bonuses, and transaction records are denominated in Bangladeshi Taka (BDT). pj333 does not hold accounts in any foreign currency.

Refused Transactions: pj333 reserves the right to refuse, reverse, or place a hold on any deposit or withdrawal where there is reasonable suspicion of fraudulent activity, money laundering, or a breach of these Terms.

pj333 may offer bonuses, free bets, promotional credits, reload bonuses, and other incentive programmes to eligible players from time to time. All bonuses are subject to specific terms that will be published alongside each individual promotion. By claiming any bonus, you agree to the specific terms of that promotion in addition to these general Terms.

The following general principles apply to all pj333 bonuses:

• Wagering Requirements: Bonus funds must be wagered a specified number of times before any associated winnings can be withdrawn. The applicable wagering requirement will be stated clearly in each promotion's specific terms.
• Eligible Games: Not all games on the pj333 Platform contribute equally to wagering requirements. Certain games may be excluded from bonus play. This will be specified in each promotion's terms.
• Time Limits: Bonuses and associated wagering requirements must be completed within the time period stated in the promotion. Unused bonus funds and uncompleted wagering requirements will expire after this period.
• One Bonus at a Time: Unless explicitly stated otherwise, only one bonus may be active in your account at any given time.
• Abuse: pj333 reserves the right to void bonuses and any associated winnings, and to close accounts, where there is reasonable evidence of bonus abuse, including but not limited to the creation of multiple accounts, collusion, or low-risk betting patterns designed to circumvent wagering requirements.

pj333 may modify, suspend, or withdraw any bonus or promotion at any time without prior notice.

All bets placed on the pj333 Platform are subject to the specific rules applicable to each product category — sports betting, live casino, slots, instant games, and card games. The relevant rules are available within each game or betting market on the Platform and are incorporated into these Terms by reference.

The following general betting rules apply across all pj333 products:

• A bet is considered confirmed and binding once you have received a confirmation from the pj333 system. Bets placed in error cannot be cancelled after confirmation.
• pj333 reserves the right to void any bet placed on an event or game where a technical error, data feed failure, or obvious pricing error has occurred.
• In the event of a dispute regarding the outcome of a sporting event, pj333's decision — based on official results from governing bodies such as the ICC, BPL, or FIFA — shall be final.
• Live in-play bets are accepted subject to data and connectivity limitations. pj333 cannot guarantee the availability of live betting markets at all times.
• Maximum bet limits apply per event and per account, and may vary based on account tier, market type, and risk assessment. pj333 reserves the right to limit or refuse any bet at its sole discretion.

The following activities are strictly prohibited on the pj333 Platform and constitute a material breach of these Terms. Violations may result in immediate account suspension, permanent closure, forfeiture of funds, and reporting to relevant authorities:

• Using the Platform if you are under 21 years of age;
• Creating or operating more than one pj333 account;
• Providing false, inaccurate, or misleading information during registration or KYC verification;
• Attempting to launder money or process the proceeds of any criminal activity through the Platform;
• Using software, bots, scripts, artificial intelligence tools, or any automated system to gain an unfair advantage in any game or betting market;
• Colluding with other players in any game, particularly live poker, card games, or tournament formats;
• Exploiting software bugs, technical errors, or pricing mistakes — any winnings derived from such exploitation will be voided;
• Engaging in any form of matched betting, arbitrage betting, or systematic exploitation of promotions that is designed to guarantee profit irrespective of outcome;
• Charging back or disputing legitimate transactions processed through your payment method;
• Sharing, selling, or transferring your account or account balance to any third party.

All content on the pj333 Platform — including but not limited to the pj333 brand name, logo, website design, user interface, graphics, text, software, game content, audio, video, and data — is the intellectual property of pj333 or its licensed third-party providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi).

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the pj333 Platform solely for your own personal recreational purposes in accordance with these Terms. This licence does not permit you to:

• Copy, reproduce, modify, distribute, or create derivative works from any pj333 content;
• Reverse engineer, decompile, or disassemble any pj333 software or game engine;
• Use any pj333 branding, trademarks, or logos for any commercial purpose without express written consent;
• Scrape, index, or systematically extract data from the Platform without authorisation.

Any unauthorised use of pj333's intellectual property will be treated as a material breach of these Terms and may result in legal action.

pj333 collects, stores, and processes your personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By registering an account with pj333, you consent to the collection and use of your personal data as described in the Privacy Policy.

pj333 uses 256-bit SSL encryption to protect all data transmitted between your device and the Platform. Personal data is stored securely and is not sold to third parties. Data may be shared with payment processors (such as bKash, Nagad, and banking partners), identity verification services, and regulatory authorities where required by law or in connection with fraud prevention and anti-money laundering obligations.

You have the right to request access to, correction of, or deletion of your personal data held by pj333, subject to legal retention requirements. To exercise these rights, contact [email protected].

To the fullest extent permitted by applicable law, pj333 and its directors, officers, employees, agents, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Platform, including but not limited to:

• Loss of funds as a result of gambling outcomes;
• Temporary or permanent unavailability of the Platform due to technical maintenance, server issues, or force majeure events;
• Unauthorised access to your account resulting from your failure to maintain the security of your credentials;
• Delays in the processing of deposits or withdrawals caused by third-party payment providers;
• Errors in live sports data feeds used to settle in-play betting markets, where such errors are caused by third-party data providers.

pj333's total liability to you under these Terms, in any circumstances where liability is established, shall not exceed the total net deposits made by you to the Platform in the 30 days immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, or any other liability that cannot be excluded by law.

pj333 is committed to promoting responsible gambling and maintaining a safe, fair, and enjoyable environment for all players. Gambling must be treated as a form of entertainment only — not as a method of generating income or recovering financial losses.

The following responsible gaming tools are available to all pj333 account holders and can be activated at any time from the account dashboard:

• Deposit Limits: Set a maximum daily, weekly, or monthly deposit cap to control your spending;
• Loss Limits: Define the maximum amount you are willing to lose within a specified time period;
• Session Time Reminders: Receive notifications after a set duration of continuous play;
• Cooling-Off Period: Temporarily suspend your account for a defined period (24 hours, 7 days, 30 days);
• Self-Exclusion: Permanently or indefinitely close your account if you believe your gambling has become problematic.

pj333 strictly enforces its 21+ age policy. If you believe you have a gambling problem, or are concerned about another person, please visit our Responsible Gaming page or contact our support team immediately via live chat or at [email protected].

pj333 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time and without prior notice, except where a legal obligation requires advance notification. The most current version of the Terms will always be accessible on the pj333 Platform at pj333.io/terms-conditions.

Where changes to these Terms are material — for example, changes affecting your rights regarding withdrawals, account closure, or dispute resolution — pj333 will endeavour to notify registered players via email or in-platform notification at least 7 days before the changes take effect.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any changes, you must stop using the Platform and may request account closure by contacting pj333 support.

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with your use of the pj333 Platform, pj333 encourages you to contact our support team in the first instance so that we may attempt to resolve the matter informally and promptly.

All formal dispute submissions must be made in writing to [email protected] with the subject line "Formal Dispute" and must include your full account username, a detailed description of the issue, and any supporting documentation. pj333 will acknowledge formal dispute submissions within 5 business days and aims to reach a resolution within 28 calendar days.

pj333's decisions on matters of game outcome, bet settlement, bonus eligibility, and account management shall be final and binding, except in cases of demonstrable system error or bad faith on pj333's part.

If you have any questions, concerns, or requests regarding these Terms & Conditions, or any other aspect of the pj333 Platform, please contact our support team using the details below:

• Email: [email protected] (response within 24 hours during email support hours)
• Live Chat: Available 24/7 directly on the pj333 Platform
• Email Support Hours: 08:00–00:00 BST (UTC+6), seven days a week